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BDS Copy Inks wants you to be completely satisfied with your custom printing order!
We guarantees a top quality product offered at a fair price, with the highest level of customer service. If your job has defects in workmanship or materials within our control, or if we have failed to follow your written instructions, call us within 24 hours of receipt of your order. Return instructions will be provided. Upon receipt of returned merchandise, BDS Copy Inks will reprint the order at our expense, from your original file. We reserve the right to determine whether a manufacturing error or defect has occurred. If new files are submitted or additional corrections are made, additional charges will apply. Your job will be printed to standards considered generally acceptable by the printing trade. Our guarantee does not include defects related to color matching. Due to variations in monitor calibrations, ink, paper, and limitations throughout the printing processes, we cannot guarantee the final product will match the color/density of your personal printer or monitor. Such variations will be deemed acceptable. This guarantee does not apply to errors in customer supplied digital files including low resolution graphics, photos, improper file format, page layout, compliance with mailing restrictions, missing fonts or corrections not requested in writing. Proofing is your responsibility on all printing services. You are 100% responsible for the accuracy of your proof. Please check your proof carefully! BDS Copy Inks will not be held liable for failure to meet expected deadlines due to improper file composition or last minute changes. |
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